Company profile · Software
Twilio (TWLO)
NYSE: TWLO · San Francisco, CA · Data from SEC filings, updated Oct 6, 2026
Overview
Twilio trades on NYSE under the ticker TWLO and is classified by RoxMag in the Software segment (SEC industry code 7372, Services-Prepackaged Software). Its principal executive offices are in San Francisco, CA. The company was founded in 2008. In its annual report for the fiscal year ended December 31, 2025, it reported revenue of $5.07 billion and net income of $33.8 million. By public float it ranks #24 of the 153 software companies profiled on RoxMag.
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs. Founded in 2008, the company received multiple rounds of funding prior to its 2016 initial public offering. Twilio has acquired a number of companies since 2015, including the two-factor authentication service Authy and email marketing platform SendGrid. Twilio was subject to three data breaches in 2022 and 2024.
Financial history
Annual figures as reported in Twilio's 10-K filings (US dollars).
- Revenue growth
- 13.7%
- vs prior year, FY2025
- Net margin
- 0.7%
- net income ÷ revenue, FY2025
- Operating margin
- 3.1%
- operating income ÷ revenue, FY2025
- R&D share of revenue
- 20.1%
- R&D ÷ revenue, FY2025
| Metric | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 |
|---|---|---|---|---|---|
| Revenue | $5.1B | $4.5B | $4.2B | $3.8B | $2.8B |
| Gross profit | $2.5B | $2.3B | $2.0B | $1.8B | $1.4B |
| Operating income | $157.8M | -$53.7M | -$876.5M | -$1.2B | -$915.6M |
| Net income | $33.8M | -$109.4M | -$1.0B | -$1.3B | -$949.9M |
| Research & development | $1.0B | $1.0B | $942.8M | $1.1B | $789.2M |
| Total assets | $9.8B | $9.9B | $11.6B | $12.6B | $13.0B |
| Stockholders' equity | $7.8B | $8.0B | $9.7B | $10.6B | $11.0B |
| Cash & equivalents | $682.3M | $421.3M | $655.9M | $651.8M | $1.5B |
Fiscal-year labels follow the calendar year in which each fiscal year ends. Margins and growth are calculated by RoxMag from the reported figures.
Recent SEC filings
Sources & method
Company identity, address, filings, financial figures, share counts and public float come from the company's own filings with the U.S. Securities and Exchange Commission (EDGAR). Website, founding year, chief executive and employee count come from Wikidata where available; the overview excerpt is from Wikipedia. Fields without a public source are left blank. RoxMag does not estimate figures. This page is general information, not investment advice — see our disclaimer and editorial policy.